Lakozy Toyota
"ProcessMaker has helped us improve the efficiency of our employees. Instead of running around to get approvals, we now have a software based process management. It has also helped us get better control over the various processes in our organization."
Lakozy Toyota
Detalle:
Lakozy Toyota is a customer focused automobile sales and service center of Toyota in Mumbai. Lakozy Toyota was being burdened by their paper-based processes which were running out of control. Also there was no easy way to get analytics information on the processes to improve the business performance.
The processes from the Sales and Service departments e.g. Discount Application, Invoice Cancellation, Service Request were related to the end Customers and needed immediate attention from the approving authorities. This was achieved by adding SMS integration for Managers who are normally on the Sales or Service floors.
